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Contact Info

Outages/Emergencies & Non-Emergencies: 866-752-4550

Headquarters:
2815 Kennedy Road, P.O. Box 1758
Janesville, WI 53547

South Location:
15229 Willowbrook Road, P.O. Box 126
South Beloit, IL 61080

EMPLOYMENT

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Outages/Emergencies: 866-752-4550

Home
  • Home
  • Member Services
    • About Us
      • History
      • Magazines and Newsletters
      • News Releases
      • Board of Directors
      • About Touchstone Energy
      • The Seven Cooperative Principles
      • Join Our Email List
      • Employment
    • Change Contact Information
    • Billing
      • Meter FAQs
      • Budget Billing
      • Reading Your Bill
      • Paperless Billing
      • Demand Charge
      • Consumption Request Form
      • Notice of Rate Change
    • Payment Options
      • Smart Hub
        • SmartHub Help
        • Smarthub FAQ
      • Auto Pay
      • Direct Deposit
      • Kiosk
      • Traditional Payment Methods
    • Start/Stop Services
    • Distributed Generation
      • Renewable Energy
      • Home Backup Generators
      • Notice of Rate Change
    • Assistance Programs
      • Deferred Payment Agreement
      • Illinois Low-Income Energy Assistance Program
      • Wisconsin Home Energy Assistance Program
    • Capital Credits
      • Capital Credits FAQ
      • Unclaimed Capital Credits
    • Co-op Connections Savings
    • Electric
      • Overhead Vs. Underground
      • Call before you dig
      • Safety Checklist
      • Home Safety Calendar
    • Natural Gas
      • Call before you dig
      • Stay Safe During Emergency
      • Excess Flow Valves
      • Natural Gas Safety
      • Natural Gas Service Manual
    • Electric Vehicles
  • New Service
    • Moving into Our Area
    • Landlord/Rental Property Owner Notice
    • New Services Application
    • Wiring Affidavit/Electrical Inspection
  • Storm Center
    • Current Reported Outages
    • When the Power Goes Out
    • Be Prepared
    • How Power is Restored
    • Weather Forecast
  • Community & Youth
    • Project Lift Up
    • Youth Tour
    • Youth Leadership Congress
    • Scholarships
    • 2022 Scholarship Winners
  • Energy Savings
    • Save Energy, Save Money
    • Home Energy Audit
    • Energy Star
    • Energy Use Calculator
    • Rebates & Incentives
    • Energy Information Services
    • 10 Winter Energy Saving Tips

Latest

  • Rock Energy Cooperative has been made aware of active utility-related scams in some of our service areas.
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SmartHub Help

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If you want to try using SmartHub but don't know where to start, we have videos and information sheets to help you learn everything you need to manage your energy account online. 

  • Help for website.
  • Help for Android phone.
  • Help for iPhone or iPad.

We also have put together a list of Frequently Asked Questions. If you need further assistance, just give us a call at 866-752-4550.

 

SmartHub Main Terms & Conditions

 

Quick Links

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Contact Info

Outages/Emergencies & Non-Emergencies: 866-752-4550

Headquarters:
2815 Kennedy Road, P.O. Box 1758
Janesville, WI 53547

South Location:
15229 Willowbrook Road, P.O. Box 126
South Beloit, IL 61080

EMPLOYMENT

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